Eelco Hos – Retail Innovation
Retail consultant – Program & project manager – Retail technology expert
What I do
Successfully deliver programs & projects
I will delivering top results by leading and supervising development and improvement programs & projects.
Realise effective retail processes
Design, implement and improve effective retail processes to drive sales and increase customer satisfaction.
IT tools for excellent execution
Select and develop the right technology and IT tools for excellent retail performance.
most recent achievements
In the past five years, my team and I were driving the digital transformation for our 100.000 employees at Albert Heijn. Doing more work with less and stay a frontrunner in operational efficiency and retail technology in Europe.
I started as a freelance consultant in 2020 and successfully finished the first assignments at Jumbo supermarkets and AS Watson.
Developed and implemented a digital production plan for a bakery department. An integrated learning environment and monitoring of central and local KPI’s. Better availability and lower costs.
Developing an autonomous store with full frictionless checkout. First Amazon Go-like store in Europe.
Developed on-shelf availability deep-dive methodology to discover the true reason for empty shelves in your store. We create thousands of data points in-store with an app. And use this for a fact-based root cause analysis.
Electronic Shelf Labels are not new, the way we used the technology to improve the store execution and lower the costs is. Build a solid Business Case and roll out fast.
Designed and build an app for the main operational activities in the stores. Enable the employees to do their work on the shop floor. Improve operational execution at lower costs. And winning a Dutch Interactive Award.
Developed a quick scan for self-checkout performance. Based on feedback from 10+ retailers and suppliers. Will provide the current performance, findings, opportunities and a development roadmap.
Developed a full self-checkout platform: handheld scanner, scan & go and a customer app. Tripled the number of users up to 3 million a week at the end of 2018.
Full redesign of the shelf fulfillment process and related employee app design. Get grip on backroom stock, better on-shelf availability and fewer hours spent. Done for Albert Heijn and a large health & beauty chain.
Design for an in-store-picking solution. Including process design, workforce model, in-store app, replenishment integration, and customer service.
Designed and implemented in-store and stand-alone pick-up points in supermarkets for on-line shopping. For groceries as well as third party delivery.
Implementing a workforce management solution. Build and design new labor models for 900 million of annual labor costs.
Shrink reduction taskforce: set process KPI’s, create actionable insight and adjust commercial & replenishment parameters. Combined with a smart markdown tool.
Double-digit shrink savings within a year.
On-shelf availability program, including smart shelves and the first autonomous robot in Europe with image recognition for out of stock detection.
Safe and efficient cash handling solution to prevent theft and reduce costs.
Realtime insight into cash difference and multi-million annual savings on running costs.
my Skills
Colleagues, partners, and clients describe me as a creative retail professional with deep knowledge of retail processes and the effective use of innovative technology. With the talent for delivering top results by leading and supervising programs and projects.
I enable continuous improvement by fostering a collaborative and innovative culture whilst leveraging deep knowledge of technology-enabled process optimization. I give direction, bring ideas, challenge people and creates space and trust.
I have well-developed leadership and coaching skills with 10 years of experience in building and leading teams of (young) professionals.
My toolbox contains methodologies like Agile Scrum, Design Thinking, Lean Six Sigma, and Prince II.
- Creative problem solving
- Team leadership
- Retail Knowledge
- Retail technology
- Continuous improvement
- Perseverance
Publications AND MEDIA
Interview about in-store robotics
Interview self-checkout
Send a mail for a copy
Interview week van de supermarkt
Interview industributie ontbijtshow
Interview zelfscan RTL nieuws
Let’s get in touch!
Do you think I could be of any help? Do you want to share thoughts on a topic?
Please send a mail to eelco.hos@retail-innovation.nl and I will get back to you soon.
Or give me a call: 0031-652551333
Articles
Multi-media schapstrips in Nederland?
Een aantal grote internationale retailers heeft besloten om de huidige ESL oplossing niet uit te rollen. Ze wachten op multimedia schap strip waar je full color filmpjes en afbeeldingen kunt tonen. Zeer geschikt om aan...
Eindelijk veroveren ESL’s Nederland.
Ruim twintig jaar geleden ben ik tijdens een winkelroute op bezoek geweest bij Hoogvliet om elektronische schap labels (ESL's) in het wild te bekijken. Hoogvliet was de eerste Nederlandse retailer met ESL's in al hun...
Does your bakery department still work with a printed production planning?
An excellent bakery department is essential for satisfied customers. They expect the best quality fresh bread and pastries all day long. The risk of an overrun of labor costs and loss is high. Having a good activity plan with a reliable estimate of sales during the...
Werkt je bakkerij afdeling nog steeds met een papieren bakplan?
Een goede bakkerij afdeling is essentieel voor tevreden klanten. Ze verwachten de hele dag vers brood en banket van top kwaliteit. Daarnaast is het ook een afdeling waar veel uren worden ingezet en is het risico op derving groot. Het hebben van een goed...
Retail Innovation
Schellingweg 13e
1507DR Zaandam
The Netherlands
Chamber of Commerce: 76169677
VAT: NL003052777B39
Bank: NL82 KNAB 0259 8199 13
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