Designed the store layout of the service area. Including checkouts, self-service, the service desk, and all commercial components.

Introducing an artificial intelligence-driven solution in the Benelux and Germany to reduce food waste on the store floor.

Did a deep-dive of the workforce management approach for a large retailer. Improved the decision-making process, communication, labor model, management information, and tools for store employees.

Developed and implemented a digital production plan for a bakery department. An integrated learning environment and monitoring of central and local KPI’s. Better availability and lower costs.

Electronic Shelf Labels are not new, the way we used the technology to improve the store execution and lower the costs is. Build a solid Business Case and roll out fast.

Developed a quick scan for self-checkout performance. Based on feedback from 10+ retailers and suppliers. Will provide the current performance, findings, opportunities and a development roadmap.

Design for an in-store-picking solution. Including process design, workforce model, in-store app, replenishment integration, and customer service.

Implementing a workforce management solution. Build and design new labor models for 900 million of annual labor costs.

Shrink reduction taskforce: set process KPI’s, create actionable insight and adjust commercial & replenishment parameters. Combined with a smart markdown tool.

Double-digit shrink savings within a year.