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Eelco Hos – Retail Innovation

Retail Consultant | Project & Program Manager | Retail Technology | Operational Efficiency

What we do

Successfully deliver programs & projects for retail

We deliver top results by leading and supervising programs & projects for retailers and suppliers. With the focus on technology driven innovation and continues improvement.

Realize technology driven retail processes

We design, implement and improve effective retail processes to drive sales and increase customer satisfaction. Data driven and supported by the right technology if needed.

The right technology for excellent execution

We select and develop the right technology and IT tools for an excellent operational performance. Delivered by innovative suppliers or in-house developed together with the customer.

recently Delivered projects

Designed the store layout of the service area. Including checkouts, self-service, the service desk, and all commercial components.

Store layout and design service area


Introducing an artificial intelligence-driven solution in the Benelux and Germany to reduce food waste on the store floor.

Dynamic pricing to reduce food waste


Developed a data-driven approach to measure and improve the performance of the self-service area. Including self scanning and self checkout.

Self service performance dashboard


Developed a digital transformation road map for a retail technology supplier. And translated this to a value proposition for retail.

Digital transformation roadmap


Did a deep-dive of the workforce management approach for a large retailer. Improved the decision-making process, communication, labor model, management information, and tools for store employees.

Workforce management improvement


Developed and implemented a digital production plan for a bakery department. An integrated learning environment and monitoring of central and local KPI’s. Better availability and lower costs.

Digital bakery production plan

2019 and 2020

Created a learning framework for the self-service employees. Including training, micro learning and a continuous improvement approach.

Self service learning approach


Developing an autonomous store with full frictionless checkout. First Amazon Go-like store in Europe.

Self-checkout innovation


Electronic Shelf Labels are not new, the way we used the technology to improve the store execution and lower the costs is. Build a solid Business Case and roll out fast.

Electronic Shelf Labels

2019 and 2020

Developed a quick scan for self-checkout performance. Based on feedback from 10+ retailers and suppliers. Will provide the current performance, findings, opportunities and a development roadmap.

Self-checkout quick scan


Developed a full self-checkout platform: handheld scanner, scan & go and a customer app. Tripled the number of users up to 3 million a week at the end of 2018.

Self checkout

2017 - 2019

Full redesign of the shelf fulfillment process and related employee app design. Get grip on backroom stock, better on-shelf availability and fewer hours spent. Done for Albert Heijn and a large health & beauty chain.

Shelf fulfilment redesign

2019 - 2020

Design for an in-store-picking solution. Including process design, workforce model, in-store app, replenishment integration, and customer service.


Full in-store-picking solution design


Designed and build an app for the main operational activities in the stores. Enable the employees to do their work on the shop floor. Improve operational execution at lower costs. And winning a Dutch Interactive Award.

Employee app

2018 - 2020

Implementing a workforce management solution. Build and design new labor models for 900 million of annual labor costs.

Workforce Management

2017-2019 - 2020

Shrink reduction taskforce: set process KPI’s, create actionable insight and adjust commercial & replenishment parameters. Combined with a smart markdown tool.

Double-digit shrink savings within a year.

Shrink reduction


On-shelf availability program, including smart shelves and the first autonomous robot in Europe with image recognition for out of stock detection.

On-shelf availability

2018 - 2019

Safe and efficient cash handling solution to prevent theft and reduce costs.

Realtime insight into cash difference and multi-million annual savings on running costs.

Efficient cash handling

2018 - 2019

my Skills

Colleagues, partners, and clients describe me as a creative retail professional with deep knowledge of retail processes and the effective use of innovative technology. With the talent for delivering top results by leading and supervising programs and projects.

I enable continuous improvement by fostering a collaborative and innovative culture whilst leveraging deep knowledge of technology-enabled process optimization. I give direction, bring ideas, challenge people and creates space and trust.

I have well-developed leadership and coaching skills with 10 years of experience in building and leading teams of (young) professionals.

My toolbox contains methodologies like Agile Scrum, Design Thinking, Lean Six Sigma, and Prince II.

  • Creative problem solving
  • Team leadership
  • Retail Knowledge
  • Retail technology
  • Continuous improvement
  • Perseverance

Let’s get in touch!


Do you think I could be of any help? Do you want to share thoughts on a topic?

Please send a mail to and I will get back to you soon.

Or give me a call: 0031-652551333

Retail Innovation

Schellingweg 13e

1507DR Zaandam

The Netherlands

Chamber of Commerce: 76169677

VAT: NL003052777B39

Bank: NL82 KNAB 0259 8199 13